Since metal raised garden beds are relatively heavy, some damage may be caused during transportation. For example, impacts may lead to bending in the corners. Although we take great care to package our garden beds before shipping, occasional damage may still occur.
If you open the shipping box and find that the garden bed is damaged or crushed, please retain the shipping box, take photographs of the damaged areas, and send them to our customer service email at support@vegega.com.
Upon receiving your email, we will assist you in dealing with the issues. If the damage is serious, we will provide a free return or exchange service.