Vegega Warranty Policy

Coverage

This warranty applies to the following product series:

  • All Metal Raised Garden Bed Series
  • Extension Panel Series
  • Trellis Series
  • Cover System Series

We offer a 3-year limited warranty from the date of purchase. During this period, we will repair or replace, at our discretion, any components found to be defective in material or workmanship under normal use.

Exclusions

This warranty does not cover damages caused by:

  • Improper operation, assembly, or disassembly
  • Mishandling or incorrect transportation
  • Use in highly acidic or alkaline environments
  • Intentional damage or misuse

Any damage resulting from the above circumstances is not eligible for warranty service.

Warranty Claim Process

To file a warranty claim, please follow these steps:

  • Take clear photos of the following:
    The outer packaging box/
    Product label (with barcode or serial number)/
    The product itself/
    The damaged or missing part(s)/
  • Provide proof of purchase (such as a screenshot or order confirmation).
  • Contact our customer service team via email at support@vegega.com with all of the above information.

Our team will review your claim and respond with the next steps as soon as possible.

Contact Information

If you have any questions, don’t hesitate to contact us.

  • support@vegega.com
  • +1 888-698-1379 (Mon. To Fri. Day: 9:00-18:00, Night: 20:00-5:00)