VEGEGA Limited Warranty

Who Is Covered

This Limited Warranty applies to the original consumer purchaser of the product and is non-transferable, except where otherwise required by applicable law.

Products Covered

This warranty applies to the following product series:

  • Metal Raised Garden Bed Series— 3-Year Limited Warranty
  • Extension Panel Series— 3-Year Limited Warranty
  • Trellis Series— 3-Year Limited Warranty
  • Cover System Frame— 3-Year Limited Warranty
  • PE Cover & Net Cover— 1-Year Limited Warranty
  • Solar Light— 1-Year Limited Warranty
  • Base Series— 2-Year Limited Warranty

Each warranty period begins on the original date of purchase.

What This Warranty Covers

This Limited Warranty covers defects in materials and workmanship that arise under normal residential use during the applicable warranty period.

For approved warranty claims, VEGEGA will cover the cost of replacement components and standard shipping within the contiguous United States.

Additional shipping charges may apply to warranty claims outside the contiguous United States.

What This Warranty Does Not Cover

This warranty does not cover damages caused by:

  • Improper assembly, installation, use, maintenance, modification, storage, or disassembly contrary to the product instructions.
  • Damage occurring after delivery as a result of improper handling, relocation, storage, or transportation by the customer or a third party not acting on behalf of VEGEGA.
  • Damage caused by exposure to corrosive chemicals or environmental conditions outside the product's intended use and care instructions.
  • Normal wear and tear or cosmetic changes that do not affect the structural integrity or intended function of the product, such as minor fading, discoloration, or superficial scratches.
  • Intentional damage or misuse

Any damage resulting from the above circumstances is not eligible for warranty service.

How to Make a Warranty Claim

To help us evaluate your claim, please provide, where reasonably available:

  • Clear photos of the product and affected part(s)
  • Product label, barcode, or serial number, if available
  • Proof of purchase or other reasonable evidence of the purchase date
  • A brief description of the issue
  • Photos of the original packaging, if the issue involves shipping damage and the packaging is still available.

Email the above information to support@vegega.com. Our team will review your claim and respond with the next steps as soon as possible.

Limitation of Liability

To the extent permitted by law, VEGEGA shall not be liable for incidental or consequential damages resulting from a breach of this warranty.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

State Law Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Warrantor & Contact Information

Warrantor: VEGEGA LIMITED
Customer Service: support@vegega.com
Toll-Free: +1 888-698-1379
Hours: Monday–Friday, 9:00 AM–6:00 PM & 8:00 PM–5:00 AM (ET)